Six Words to Master Via Phone: “I’ll Also Send You an Email”

Posted April 16, 2013 by Marcy Twete in Networking Buzz

It’s easy, in today’s world of social media and electronic communication, to forget that the phone exists. In fact, it turns out, most of us aren’t even checking our voicemail. On CBS News, Laura Vanderkam writes:

A recent survey by eVoice, a provider of virtual phone services, found that only 33 percent of people listen to voice mail from business contacts. Only 18 percent listen to voice mails from numbers they don’t know.

What does this mean? One of three voicemail messages you leave will never be listened to. Does this mean you should discount phone calls and leaving voicemail all together? No. Instead, I implore you to do two things:

  1. Keep making phone calls. There is no substitute for your voice! Email cannot convey tone in the way your voice can no matter how well you write. So don’t stop calling.
  2. Master these six words: “I’ll also send you an email.” There are numerous reasons to say these six words at the end of any voicemail messages. First of all, it’s great to receive an important message multiple ways as it conveys urgency and also allows the person to receive it in the way that is most convenient for them. Secondly, it shows you are willing to be respectful of that person’s time. And third, it covers your bases if you end up in the voicemail abyss.

Pick up the phone, leave that voicemail, but also….send an email. The double whammy will get you ahead!

About the Author

Marcy Twete

Marcy Twete is a career fundraiser turned corporate responsibility executive, a career and networking expert and the author of the book "You Know Everybody! A Career Girl’s Guide to Building a Network That Works."